Hurricane Irma Emergency Power Restoration
Restored overhead primary and secondary distribution in Sebring, Florida, after Hurricane Irma, completing a $750K scope safely and on budget in three weeks.
Emergency Response
Technicians mobilize from 16+ regional offices across Canada and the U.S., with 900+ technical skilled workers.
pre-positioned.
Crews and fleet,
Our personnel is ready for 24-to-72-hour mobilization across 16+ regional offices.
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24/7 Mobilization
Utility storm response, substation fault response, and equipment outages.
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16+ Regional offices
Local crews from Calgary, Edmonton, Winnipeg, Hamilton, Dallas, Fresno, and Raleigh on standby.
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700+ Fleet Vehicles
Bucket trucks, line trucks, transformer crews, substation specialist trailers.
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ROC Coordination
For renewables assets, our Dallas facility provides a single contact point through emergency responses.
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Storm Readiness & Extended Support
Advance coordination with utility customers ahead of severe weather, with crew and equipment support throughout extended restoration efforts.
on the same visit.
Find, fix, document
The same electricians and technicians who handle planned work arrive with the same certifications, calibrated test sets, and tooling across LV, MV, and HV systems.
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LV Fault Diagnostics
Motor troubleshooting, ground fault tracing, VFD and PLC diagnostics, thermographic inspection, arc fault/GFI testing.
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Process Equipment Repair
On-site or in-shop repair of circuit boards, VFDs, PLCs, power supplies, sensors, and safety circuits, tested before return to service.
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MV/HV Fault Diagnostics
Relay event analysis, infrared under load, cable fault location, and partial discharge across MV and HV systems.
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Substation Response
Breaker, transformer, busbar troubleshooting, relay re-coordination, SCADA verification.
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Same-Outage Repair
On-site repair, re-energization, and acceptance testing documented to NETA ATS/MTS.
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Energized Fault Work
NFPA 70E / CSA Z462-compliant work plans and arc-flash boundary management.
Controls don’t.
The pace changes.
Emergency work uses the same COR-certified governance as planned work — stop-work authority, NFPA 70E/CSA Z462 compliance, and pre-job hazard assessment are non-negotiable.
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COR-Certified HSE
Pre-job hazard assessment, energy isolation, and exclusion zone design before work starts.
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Stop-Work Authority
Every employee can halt work while any credible hazard remains uncontrolled.
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NFPA 70E & CSA Z462
Arc-flash and energized work compliance with task-appropriate PPE pre-staged.
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Owner Permit Coordination
Aligned with asset owner safety governance and utility permit-to-work systems.
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Storm Lessons Learned
Hurricane and provincial storm response feedback drives HSE curriculum updates.
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Third-Party Prequalified
ISNetworld, ComplyWorks, and Avetta prequalified across the field workforce.
then documentation.
Communication,
A single Spark contact runs communication during the event, and every emergency closes with a documented post-event report — root cause, repair actions, and follow-up recommendations.
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Single Point of Contact
A dedicated Spark contact coordinates your emergency response and provides regular updates on progress, priorities, and next steps.
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Additional Support When Needed
We coordinate engineering support, equipment manufacturer assistance, and urgent equipment deliveries as your response needs evolve.
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Post-Event Report
Root cause, repair actions, as-tested settings, and PM gaps identified.
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CMMS Integration
Integration with the asset owner’s CMMS or work-management system on request.
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Lessons Learned Loop
Recurring incident patterns drive PM programme and safety curriculum updates.
Major Northeast Utilities Storm Restoration
Restored overhead distribution systems across Connecticut, New York, and New Jersey following back-to-back nor’easters. Delivered safely, on time, and on budget at $550K.
Winoa Transformer Failure
Emergency mobilization to isolate, test, repair, and re-energize an arc furnace transformer for Winoa, restoring power with minimal production downtime.
Electrical Infrastructure Installation for Global Manufacturer
Full electrical infrastructure installation for a global manufacturer’s new California production line, including 12kV substations, 5,000 LF of 480V bus duct, NETA-tested cable systems, and full re-energization delivered in six months.
Canada BW
Installed emergency lighting, sump pump power, and metering for Canada BW following a negative experience with their previous contractor. Completed efficiently, ahead of schedule, and with clear communication throughout.
Real questions,
real answers
The questions we hear most often, answered directly.
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Within 24 to 72 hours for emergency response from our regional offices.
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Yes. Storm restoration and substation fault response for utilities; plant electrical emergency response and shift coverage gap-fill for industrial sites; renewable asset dispatch through the ROC.
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We have 16+ regional offices across Canada and the U.S. We are licensed across the U.S. and in 8 Canadian provinces. Our centralized supply chain enables national consistency; regional delivery enables local execution.
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Yes, through our in-house division, Lizco. Lizco maintains an extensive MV/HV inventory of transformers, switchgear, fuses, and arresters available for emergency delivery and installation.
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Typically, the 24/7 call service will dispatch project lead or the regional Branch Manager, acting as the single customer point of contact through the event.
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Yes. Every emergency event closes with a root-cause findings report, as-tested settings, repair actions taken, and recommended preventive actions.
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The same NFPA 70E, CSA Z462, NETA ATS / MTS, IEEE, and NERC PRC-005 standards that govern our planned work. COR-certified HSE management system applies to every mobilization.
Expertise across
every industry
Nine industries — Power Generation, Renewable Energy, Transmission & Distribution, Data Centers, Manufacturing & Industrial, Food & Beverage, Material Handling, Mining & Aggregates, and EV & Automotive, served by the same in-house team. Backed by 16+ regional offices across Canada and the U.S., our experts offer full support across the product lifecycle.
Request 24/7 Emergency Response.
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