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Canterbury Coffee
Project
Restored Roaster #1 to full operation for Canterbury Coffee by troubleshooting and modifying undocumented PLC and HMI programs, minimizing downtime and keeping production running.
- Sector
- Food & Beverage
- Date
- 2024
From challenge to
completed project
Canterbury Coffee’s Roaster #1 had malfunctioned, and every hour it stayed down slowed production. The fault sat inside the roaster’s PLC and HMI programs, and Spark Power needed to find it fast.
How we
solved it
- Swiftly identified key issues within the PLC and HMI programs
- Applied expert programming modifications to restore roaster functionality
- Overcame a lack of documentation using advanced troubleshooting techniques
- Minimized downtime with efficient and timely problem resolution
The metrics
that matter
- Roaster #1 restored to full operation. Production disruption resolved quickly, allowing Canterbury Coffee to resume normal operations without further delay.
- Undocumented system troubleshot without delays. Advanced techniques overcame the complete absence of program comments or reference documentation.
- Business running smoothly for nearly two years since the fix. Canterbury Coffee has maintained reliable operations since resolution, with Spark Power as their first-call electrical service partner.
- Rapid response and professional follow-through. Spark Power responded quickly, stayed professional, and followed up until every issue was fully resolved.
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Let’s talk power
Tell us about your project, asset, or outage and we’ll connect you with the right Spark Power specialist. Our in-house team is ready to respond across Canada and the U.S.